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((free shipping worldwide · taxes at checkout))

Shipping

Shipping is free on every order. The one exception is the duffle bag: it ships free to the US, Canada, the UK and Europe, and costs $35 to ship anywhere else.

Production

Each item is printed to order by our print partner. Production usually takes 2 to 7 business days.

Delivery times

After production, typical delivery times are:

• United States and Canada: about 3 to 8 business days
• Europe and the UK: about 5 to 12 business days
• Rest of the world: about 1 to 4 weeks

These are estimates, and carriers can be slower during holidays. Items in one order may ship separately and arrive on different days.

Tracking

You'll get an email with a tracking link as soon as your order ships.

Customs, duties and taxes

Orders shipped outside the country they're printed in may be charged import duties or taxes by your country's customs office. These are set by your local authorities and paid by the recipient on delivery. We have no control over them.

Questions

Email support@roamresearch.com with your order number and we'll help.

Returns & refunds

Every Roam Research Merch item is printed to order just for you, so we can't take returns or exchanges for a change of mind or the wrong size. Please check the size details on each product before ordering.

Damaged, defective or misprinted items

If your order arrives damaged, defective, misprinted, or is the wrong item, we'll send a free replacement or give you a full refund. There's no need to send anything back.

• Email support@roamresearch.com within 30 days of delivery.
• Include your order number and a clear photo of the problem.
• We'll reply with a replacement or refund, usually within a few business days.

Lost packages

If your package hasn't arrived within 30 days of its estimated delivery date, email us and we'll look into it and reship or refund it.

Wrong address

Please double-check your shipping address at checkout. If a package is returned because the address was incorrect or incomplete, or it wasn't collected from customs, we can reship it, but the shipping cost for the second delivery will be charged to you.

Cancellations

Orders go into production quickly. If you need to cancel or change an order, email us as soon as possible. We'll do our best, but once an item has been printed we can't cancel it.

Refunds

Approved refunds go back to your original payment method. Depending on your bank, it can take 5 to 10 business days to appear.